Mary Hart owns and operates a private outpatient clinic for physical therapy patients called, not surprisingly, Hart Physical Therapy.
When she first contacted SCORE, Hart had no employees and limited knowledge about how to run her own own business. She was a very experienced physical therapist with years of successful treatment to her name, so she wasn't starting entirely from scratch! From a business perspective though, she had to learn about marketing skills and positioning herself to make a real profit.
Hart worked with SCORE mentor Jim Dallet who encouraged her to start thinking and acting like a business professional in every sense. They have been working together since November 2015. SCORE helps Hart go over profit and loss statements every month to assess the state of her organization's finances. Through SCORE Hart has been able to connect with other professionals including a CPA, Quickbooks expert, and a web designer.
"Over the years, my mentor has emboldened me to make the necessary changes in my business model that I would not have known how to accomplish on my own. He has inspired me to be more proactive and aided me, honing my advertising and marketing skills. As a result of our work together, my confidence in my business ability has flowered. I now have an attractive promotional website that explains my unique approach to practicing physical therapy and I have hired on an employee. I have benefited greatly from my ongoing relationship with my SCORE mentor and look forward to another year of working together with him to grow my business even more."
"Under [Dallet's] tutelage, I have seen myself grow as a result of his thoughtful mentoring."